A: Yes, we have an experienced R&D team and our own molding factory. We can design or open molds with competitive pricing according to your requirements.
Q:
How long can you ship the goods? Do you have stock for this item?
A: For products that are in stock, we can deliver to you in 3-7 days. Regular lead time for mass production is 20-45 days depending on order quantity. We keep some stock for standard items but the stock quantity is always floating. Please feel free to contact us to get the latest updates.
Q:
How about the after-sales service?
A: We do 100% inspection during production and before packaging. If there are any issues with function or quality, we are happy to provide replacements in the next order.
Q:
What kind of testing reports are available?
A: All our mats are made with eco-friendly material. They are free from PVC, phthalates, silicone, latex, odor, and other toxic materials. All testing reports regarding RoHS, EN71-73, etc. are available. However, buyers are required to pay the testing charges for specific orders.
Q:
Do you provide samples before ordering? Can you refund the sample cost?
A: Yes, we can offer samples for your testing before ordering, and we will refund the sample cost when you confirm an order quantity of more than 100pcs.
Q:
How do you clean the mat?
A: For this mat, we recommend cleaning with mild soap and a damp washcloth, then allowing it to air dry.
DYR Fashion
